SHIPPING POLICY

How many days will it take to deliver my order?

Please allow between 07-10 days for your order to arrive. If more than 20 days have passed please email us at info@roundneck.in  to review the status of your order. Refunds will be handled through email if necessary.


What if my order is lost or cancelled?

If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges, if paid online.


Will I get full payment back if I return my order?

If you return an order delivered to you, order shipping charges will not be refunded. However if you self-ship your returns, we will reimburse self-shipment charges based on Our's Returns Policy. For accounts whose return behaviour violate our fair usage policy, a delivery charge of Rs. 149 will be levied on all orders, irrespective of order value.


How is my order value calculated?

Order value is calculated after applying discounts/VAT/GST or any other applicable charges.

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